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SMOKESUM

Shipping Policy

Effective Date: 25/02/2025

At SmokeSum.space, we strive to deliver your orders quickly and securely. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

1. Order Processing

  • Orders are processed within [X] business days (excluding weekends and holidays) after payment confirmation.
  • If an item is out of stock or delayed, we will notify you via email.
  • Once an order is processed, modifications or cancellations cannot be made.

2. Shipping Methods & Delivery Times

We offer multiple shipping options based on your location:

  • Standard Shipping: Estimated delivery within [X] business days.
  • Expedited Shipping: Estimated delivery within [X] business days.
  • Overnight Shipping: Next-day delivery for eligible locations.

Delivery times are estimates and may vary due to factors such as weather, carrier delays, or holidays.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on your location and selected shipping method.
  • Free shipping may be available for orders over $[X] (if applicable).

4. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.
  • Please allow [X] hours for tracking updates to appear in the carrier’s system.

5. Shipping Restrictions

  • We currently ship only within [List of eligible countries or states].
  • We do not ship to P.O. Boxes, APO/FPO addresses, or restricted areas where our products are prohibited.
  • Some products may be restricted in certain states or territories due to legal regulations. It is your responsibility to ensure compliance with your local laws before placing an order.

6. Lost, Stolen, or Damaged Packages

  • Lost Packages: If your order does not arrive within the estimated delivery time, please contact us so we can assist with tracking your shipment.
  • Stolen Packages: SmokeSum.space is not responsible for stolen packages marked as “Delivered” by the carrier. Please check with your local post office or neighbors.
  • Damaged Packages: If your package arrives damaged, please contact us within [X] days with photos of the damage so we can assist with a replacement or claim.

7. International Shipping (If Applicable)

  • International shipping is available to select countries.
  • Customers are responsible for any customs fees, duties, or taxes imposed by their country.
  • Delivery times for international orders may vary based on customs clearance.

8. Contact Us

For any shipping-related inquiries, please reach out to us:

📧 Email: info@smokesum.space
By placing an order on SmokeSum.space, you agree to the terms outlined in this Shipping Policy.